Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit our contact or application forms
• Business information you share during strategy calls or service engagements
• Communications you send to us via email, SMS, or phone

We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Provide and deliver our services to you
• Send you service updates, project communications, and follow-up messages
• Send SMS messages and emails related to your engagement with AXEN Growth, including appointment reminders, project updates, review requests, and referral communications
• Improve our website and services
• Comply with legal obligations

SMS Communications

By providing your phone number and submitting our application form or contact form, you consent to receive SMS text messages from AXEN Growth LLC. These messages may include:

• Appointment confirmations and reminders
• Project status updates
• Review requests following service delivery
• Referral program communications
• Follow-up messages related to your inquiry

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message we send. For help, reply HELP or contact us at contact@axen-growth.com.

We do not sell or share your phone number with third parties for their marketing purposes.

Email Communications

By providing your email address, you consent to receive emails from AXEN Growth LLC related to your inquiry or engagement with our services. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering our services (including GoHighLevel CRM, Calendly, and Vercel)
• Professional advisors as required by law
• Law enforcement or government agencies when required by applicable law

Data Retention

We retain your information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your information at any time by contacting us at contact@axen-growth.com.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS and email communications at any time

To exercise any of these rights, contact us at contact@axen-growth.com or (956) 374-0474.

Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser settings.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies to analyze site traffic and improve user experience. We use standard web analytics tools including Vercel Analytics. You can control cookie settings through your browser. We do not use tracking technologies for advertising targeting or sell tracking data to third parties.

Mobile Information Sharing

AXEN Growth LLC will not share, sell, rent, or trade your mobile phone number or SMS opt-in data with third parties for marketing purposes. Mobile information including phone numbers collected through our website forms is used solely to communicate with you regarding your inquiry or engagement with AXEN Growth services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of opt-in data and consent records are kept confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS with SSL encryption. Data collected through our forms is stored in GoHighLevel CRM which maintains SOC 2 compliance standards. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

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